Job Description

On-site - Muntinlupa 3-5 Yrs Exp Bachelor Full-time

Benefits

  • Equity Incentive Plan, Performance Bonus, Incentives
  • HMO
  • Annual Company Trip, Free Meals, Sleeping Quarters

Description

  • Design and implement testing strategies to ensure software quality.
  • Conduct audits and evaluations of processes in the contact center environment.
  • Collaborate with development teams to identify and resolve defects.
  • Analyze billing processes to maintain compliance with industry standards.
  • Prepare detailed documentation and reports based on testing results.

Requirements

  • Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field
  • Experience Level: 3–5 years
  • Skills and Competencies: Proven experience in quality assurance in BPO and contact center operations
  • Skills and Compete...

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