Job Description

A customer service firm in Kuala Lumpur is seeking a QA specialist to maintain and enhance the internal QA monitoring system. The ideal candidate should have at least 3-4 years of QA experience in a customer service environment and proficiency in English, Mandarin, and Cantonese. Responsibilities include implementing QA strategies, conducting root cause analysis, and identifying methods to improve QA processes. This role requires adaptability and a proactive approach to problem-solving.
#J-18808-Ljbffr

Apply for this Position

Ready to join iSoftStone? Click the button below to submit your application.

Submit Application