Quality Assurance Auditor

We're Hiring: Quality Assurance Auditor – Outbound Call Center (Remote | Full-Time)
Protect the Customer. Elevate the Team. Power Performance with Insight.

At HeroCo, the force behind Sun Coast Sciences, we believe excellence is built on trust, transparency, and constant improvement . Our mission is to empower people to live longer, feel better, and perform at their best. That starts with delivering a gold-standard customer experience—every single time.

We're looking for a Quality Assurance (QA) Auditor to help us keep that promise. In this role, you won't just monitor calls—you'll protect the integrity of our customer interactions, uphold compliance, and deliver feedback that lifts performance across the board.

About the Role:

As a QA Auditor, you'll serve as the silent force behind our high-performing sales team. With access to Salesforce, Vonage, and Conversation Analyzer, you'll review interactions daily to ensure agents are ad...