Job Description

Description

The QAE Head is a leadership role responsible for defining and driving the quality strategy across telco platforms and digital products. This role ensures quality is embedded end-to-end — from requirements to production while leading QA teams, setting standards, and partnering with engineering, product and operations teams.

Quality Strategy & Governance

  • Define and own the overall QA and test strategy for Digital Channels

  • Establish quality standards, metrics, and KPIs

  • Ensure quality gates

  • Drive shift-left and shift-right testing practices

    • Leadership & People Management

  • Lead, mentor, and develop QA engineers and QA managers

  • Build high-performing QA teams aligned to product domains

  • Set performance goals and career development paths

  • Manage resource planning and capacity across programs

    • Delivery & Risk Management

  • Ens...

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