Job Description

The Opportunity

As a Quality Assurance Manager for Complaint Investigations, they will be responsible for sustaining the complaint investigation operation, while developing a team and leading projects to advance the lab for future expectations with regards to compliance, capabilities, and workforce output. This role oversees engineers and leads for direct and indirect labor to sustain complaint investigations, and complaint returns. This role is responsible for establishing an operation that performs consistently to maintain requirements for investigation timeliness, and develop processes for new or updated products, while ensuring ongoing compliance and audit readiness per Abbott's Quality Policies and Global Regulations.

What You'll Work On

  • Oversee complaint investigation lab output and proficiency by developing strong teams and metrics to foster environment
  • of continuous improvement
  • Develop and maintain engineering team to a...

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