Quality Assurance Manager

The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.

Responsibilities

• Develop standardized production, quality, and customer-service standards
• Identify potential risks before they become a problem, focusing on root cause analysis and preventive action
• Perform internal and external quality audits and compile detailed reports of findings
• Build a strong team through coaching, mentoring, specific training and performance evaluations
• Ensure internal and external quality metrics are in place and reviewed
• Identify and implement corrective actions
• Lead root cause investigation and resolution
• Organize and facilitate internal and external quality audits
• Provide quality training, guidance and mentoring to ...