Job Description

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

As a Quality Assurance (QA) Specialist, you will be responsible for ensuring the quality and reliability of products, services, or processes within the organization. Your role will involve designing, implementing, and executing quality assurance procedures, conducting tests, analyzing results, and identifying areas for improvement. You will collaborate with cross-functional teams to uphold quality standards, enhance customer satisfaction, and drive continuous improvement initiatives.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

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