Quality Assurance Specialist

On-site - Pasay 1-3 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

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Client Company: A well-established IT and Engineering firm with a 40-year history, delivering comprehensive end-to-end solutions across multiple sectors, including finance and healthcare.

Position: Quality Assurance Specialist

Postal: 2023

Salary Offer: Php35,000

Work Schedule: Shifting Schedule

Work Set Up: Work-Onsite

• Government mandated benefits
• 13th Month Pay
• HMO
• Vacation Leave Credits
• Sick Leave Credits

Job Responsibilities:

• Monitor and evaluate customer interactions (calls, chats, or emails) to ensure adherence to quality standards and client requirements.
• Conduct regular quality audits ...