Quality Assurance Testing Specialist (Contact Center Technologies)

Quality Assurance Testing Specialist (Contact Center Technologies)

Requisition ID:

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

Contributes to the overall success of the QA – COAT Delivery Center, Agility & Assurance team ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

What will you do?

• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Perform QA test activities for projects releases during the Software Test Life Cycle.
• Participate in work sessions to gain a full understanding of project requirements to ensure they are...