Job Description

Quality Assurance Trainee

SynapseIndia is a software development company with over 24 years of experience, featuring development offices in India and the USA. We serve clients worldwide, delivering innovative solutions tailored to their needs. Our Noida SEZ office is conveniently located just a 10-minute walk from the nearest metro station.

Why work with us?

  • Partnerships with Industry Leaders: We are a Google and Microsoft partner, staffed by certified professionals.
  • Global Presence: As a multinational corporation, we have clients and employees across the globe.
  • Structured Environment: We follow CMMI Level-5 compliant processes to ensure quality and efficiency.
  • Timely Salaries: We have consistently paid salaries on time since our inception.
  • Job Stability: Despite market fluctuations, we have not had to lay off employees.
  • Work-Life Balance: Enjoy weekends off on the 2nd and last Saturday of every month, with no night shifts.
  • Our employees are 100% satisfied, thanks to a culture of trust and growth opportunities.
  • Eco-Friendly Workplace: We promote health and well-being with special anti-radiation and energy removal features in our offices.
  • We prioritize the job security of all our employees.
  • We celebrate all festivals with enthusiasm and joy.
  • Yearly Appraisals: Exceptional performers can receive over 100% increments during appraisals.
  • We recognize and reward top performers on a monthly basis for their outstanding contributions.
  • We provide Accidental and Medical Insurance to our employees.

    • Who are we looking for?

    Designation  : Quality Assurance Trainee
    Experience Range :  Fresher

    What is the work?

  • Log, track, and manage people-related, in-house, and client project issues using issue-tracking software
  • Understand, analyze, and verify reported issues to ensure accurate documentation
  • Follow and ensure closure of issues within the defined issue lifecycle and timelines
  • Coordinate with internal teams to support project management activities
  • Assist in planning, monitoring, and reporting project progress
  • Conduct project and process audits to ensure compliance with defined standards
  • Prepare audit reports and suggest process improvements
  • Provide software usage and process-related training to employees
  • Maintain proper documentation for issues, audits, and trainings
  • Ensure clear and timely communication with stakeholders

    • What skills and experience are we looking for?

  • Good communication skills (verbal and written)
  • Strong analytical and problem-solving abilities
  • Basic understanding of software development and QA concepts
  • Ability to manage multiple tasks and meet deadlines
  • Willingness to learn project management and quality processes
  • Attention to detail and strong documentation skills
  • Bachelor’s degree in Computer Science, IT, Engineering, or a related field (or pursuing final year)
  • Freshers or candidates with internship experience in QA / Project Management are welcome
  • Familiarity with issue-tracking tools (JIRA, Bugzilla, etc.) is an advantage
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