Job Description

A leading global outsourcing company in Kuala Lumpur is looking for a Quality Coach to provide interaction monitoring support and enhance agent development through effective coaching. The role includes conducting quality assessments and collaborating with managers to improve performance across various locations. Candidates must have strong communication skills and proficiency in Microsoft applications. This position requires flexibility for shift work and a focus on quality improvement.
#J-18808-Ljbffr

Apply for this Position

Ready to join Teleperformance USA? Click the button below to submit your application.

Submit Application