Quality Control

The purpose of a Quality Controller (QC) is to ensure that products and services meet specific standards of

quality and functionality ensuring that defined company processes and project quality documentation are

delivered and adhered to throughout all business activities

Key Performance Indicators:

NCRs of shortages/non-conforming goods received at client

NCRs of non-conforming outsourced components post goods received.

On Time Delivery In Full (OTIF)

Customer feedback

Customer issues resolution timeframes

Responsibilities & Duties:

Execution of quality processes and procedures, report quality variances to the Quality Manager

Collaborating to ensure quality processes and inspection methods are fit for purpose.

Providing feedback and participation in Continuous Improvement i.e Lessons learnt.

The monitoring and control of calibrated items and verification tools at all sites.

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