Quality Control Specialist

Overview

Responsibilities

• Thoroughly review website designs and layouts for aesthetic consistency, design QC guideline adherence, and UX best practices.
• Test website functionality across various browsers and devices to ensure responsiveness and compatibility.
• Verify content accuracy, grammar (optional), spelling, and proper formatting on all web pages.
• Identify and report bugs and other technical issues.
• Ensure all website elements align with project requirements and specifications.
• Audit website content and technical aspects for adherence to SEO QC and Copy QC guidelines.
• Review keyword usage and ensure proper optimization for target audiences.
• Verify the implementation of tracking codes and analytics tools (e.g., Google Analytics, Google Search Console).
• Monitor email customer interactions for quality, professionalism, and adherence to company policies and scripts, and customer follow-u...