Job Description
Descripción y detalle de las actividades
**PURPOSE OF POSITION**
This position is responsible for the administration and implementation of continuous improvement in the quality
system. Identify opportunities for process improvement to ensure customer satisfaction. Knowledge of problem
solving tools to eliminate potential problems. Establish first contact with customer for any complaints, and
development countermeasures to prevent recurrences. Support other departments in safety, delivery, and cost.
**KEY RESPONSIBILITIES**
Root cause analysis: Be able to effectively use the different problems solving tools such as 5
why, Fishbone diagram, pareto, 8D’s, Six Sigma, PDCA.
Customer focused: Sense of urgency to provide feedback, implement containment actions, and
establish permanent actions to eliminate customer complaints.
Process Control: Implement process controls that will reduce process variation over all aspects of production process.
ISO: Be able t...
**PURPOSE OF POSITION**
This position is responsible for the administration and implementation of continuous improvement in the quality
system. Identify opportunities for process improvement to ensure customer satisfaction. Knowledge of problem
solving tools to eliminate potential problems. Establish first contact with customer for any complaints, and
development countermeasures to prevent recurrences. Support other departments in safety, delivery, and cost.
**KEY RESPONSIBILITIES**
Root cause analysis: Be able to effectively use the different problems solving tools such as 5
why, Fishbone diagram, pareto, 8D’s, Six Sigma, PDCA.
Customer focused: Sense of urgency to provide feedback, implement containment actions, and
establish permanent actions to eliminate customer complaints.
Process Control: Implement process controls that will reduce process variation over all aspects of production process.
ISO: Be able t...
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