Quality Excellence Lead - BPO Operations

A leading outsourcing company is seeking a Quality Manager to ensure operational excellence in quality operations. This mid-senior level position requires a minimum of 3 years of quality management experience, particularly in a BPO environment. Responsibilities include mentoring the team, supporting process improvements, and monitoring program metrics. The ideal candidate will possess strong communication, analytical, and problem-solving skills. Join us to drive results and cultivate effective business relationships within a dynamic team.
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