Job Description

About Us

At Cardinal Creek Residence, every day is an opportunity to create joy, connection, and purpose for the people who call our Residence home. We’re seeking a compassionate, team-oriented Quality Improvement Manager who is driven to make meaningful connections and a positive impact.

Scope of the Role

Reporting to the Director of Care – Administration, the Quality Improvement Manager leads our internal Quality Improvement Program, co-chairs Quality Team Meetings, and supports the Resident Quality Inspection process (RQI). This role fosters a culture of safety, accountability, and continuous improvement across the Home.

Key Responsibilities

  • Coordinate the Continuous Quality Improvement Program and RQI process
  • Lead internal Quality Team Meetings and staff training on RQI
  • Develop and submit the Annual HQO Quality Improvement Plan
  • Monitor and analyze quality indicators, trends, and performance outcomes

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