Quality Manager

Outpace Consulting Services is seeking an experienced Quality Manager for a leading ITES company. This role is pivotal in overseeing and enhancing quality standards across products and services, ensuring alignment with customer expectations and business objectives. You'll analyze quality data, investigate root causes of defects, and implement corrective actions. The ideal candidate will possess Six Sigma Black Belt and Agile Scrum Master certifications, alongside strong leadership, client management, and problem-solving skills to drive service efficiency and customer experience excellence.

Key Responsibilities:

• Quality Strategy & Oversight: Oversee and enhance quality standards, ensuring alignment with customer expectations and business objectives.
• Data Analysis & Improvement: Compile and analyze quality information, investigate root causes of defects, and r...