Job Description

Provides advanced professional input to complex Quality Assurance/Audit assignments/projects. Supports and provides direction to more junior professionals. Assists in the development of audit policies and procedures. Using independent judgment and discretion, may recommend changes in processing procedures. May be directly involved in complex audits. Works autonomously, requiring only “expert”- level technical support from others. Exercises judgment in evaluating, selecting, and adapting both standard and complex techniques and procedures. Utilizes in-depth professional knowledge and acumen to develop models and procedures, and monitor trends, within Quality Review and Audit.

**ESSENTIAL FUNCTIONS**

+ Support Client Requests.
+ Conduct Desk Audits
+ Manage and complete Polaris Cases
+ Attend Client Calls
+ Assist in conducting desk audits or completing post audit work and additional projects assigned by management

**QUALIFICATIONS**

+ BA/...

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