Job Description

Candidate Profile

  • With more than one year of relevant experience preferred especially in BPO set up
  • Amenable to work onsite in Davao, Philippines
  • Effective communication skills, both written and verbal
  • Proficient in Microsoft Office
  • Ability to multi-task and meet timelines on deliverables
  • Detail-oriented

What's in it for you

  • Day 1 HMO
  • Competitive Compensation
  • Career Growth

Skills Required

Excellent Analytical skills, Customer Service skills, Research and Investigation. Proficient in Microsoft and Google suite. Strong interpersonal and Leadership skills, Problem solving

Roles & Responsibilities

  • Monitor QA Score of the assigned project
  • Supervise QA Analysts/Specialist
  • Track and act upon End customer feedback
  • Review Quality parameters and make changes whenever necessary in consult...

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