Job Description

A leading healthcare outsourcing firm in the Philippines is seeking a Senior Quality and Training Manager to lead and improve Quality Assurance and Training functions. This role is crucial for ensuring exceptional service delivery across virtual assistant programs, overseeing monitoring and evaluation of performance, and coaching QA Analysts and Training Specialists. Candidates should have at least 4 years of experience in Quality Assurance and/or Training, and strong analytical and communication skills are essential. Open to working night shifts, this full-time position offers further professional development.
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