Job Description
<p>Quote Desk; Providing Quotes; Revenue Generation & Retention; Transaction Handling; Complaint Handling; Administration; Customer Experience<br><p>Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.</p><p></p><p>Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met.Processes may include use of manual procedures or local, regional, international or global systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations whe...
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