Rail Replacement Coordinator

Salary

Apply in Writing to clearly indicating which position you are applying for.

Closing date is 21st January 2025 with interviews to be held will be held when required. The successful candidates will be obliged to adhere to a strict zero tolerance drink and drugs policy.

This core role will be working as a Rail Replacement Coordinator across the UK network, during times of disruption and pre-planned work. We also have some requirements to assist our special events team.

We expect you to be customer focused in everything you do, so that we provide a fantastic experience for people travelling with us. Even when things may not be running so smoothly, you will need to ensure customers are kept informed throughout their journey.

You will be trained to carry out all aspects of the role including managing different situations during times of disruption, ensuring buses and trains run on time, making announcements, carr...