Job Description

Overview

Job Description of RAN RIC/NOC engineer in Sydney and Tasmania:

Qualifications

  • Diploma/Degree in Electrical / Computer science/ Electronic Engineering
  • Australian Citizen with full work rights
  • NV1 clearance desirable
  • Minimum experience 5 years in a technical environment
  • Computer literate (Excel, Word, Outlook)
  • 2-3 years commercial experience in a Network Operations Centre, CSP/ISP environment preferred
  • Knowledge of routers and switches
  • Knowledge of layer data communications protocols
  • Ability to verify that switches and routers as well as their configured network services and protocols operate as intended within a given network specification
  • Must have the ability to trouble shoot network problems effectively in a network operations environment
  • Ability to log and troubleshoot core signalling (HLR, HSS), SIM authentication, Call Flow, Trace a fault from Customer Equipment to Core etc.
  • Manage the provisioning/deprovisioning of SIMs
  • L1, L2 and L3 experience with Nokia preferred. Private LTE experience will be an add-on
  • Good understanding of Nokia Digital Automation Cloud (NDAC) Dashboard and Helpdesk Portal preferred
  • Will be flexible to work from 8 to 12 hours (shifts) during weekdays
  • Be able to solve technical problems identified in the network
  • Maintain a broad knowledge of all products, services and NOC procedures
  • Be able to support the network on a high technical level
  • Strong interpersonal communication skills, verbal and written
  • Excellent organizational, multi-tasking, prioritizing and teamwork skills
  • Ability to work independently with little supervision

Responsibilities

  • Be part of the group for resolving Private 4G/5G requests / issues
  • Be Responsible for L2 and L3 activities and Managing resolution and co-ordination between Field Onshore Engineer, Customer Service Operations team and the Vendor (Nokia)
  • Thorough understanding of Incident and Problem Management, Change and Configuration Management and Service Level Management
  • Be able to solve technical problems identified in the network

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