Job Description

Benefits:


  • Bonus based on performance

  • Dental insurance

  • Health insurance

  • Paid time off

  • Parental leave

  • Training & development

  • Vision insurance




1) Building Operations & Systems Management

  • Oversee daily operation and maintenance of building systems: HVAC, plumbing, electrical, boilers, elevators, life-safety/fire systems, building envelope, roofing, and lighting.

  • Ensure building systems are maintained per manufacturer and code standards.

  • Conduct regular inspections of mechanical rooms, roof/envelope, common areas, and exterior grounds/loading/service areas.

  • Maintain building logs, service records, and equipment histories.

  • Provide ongoing assessment of equipment condition and risk exposure.

2) Preventive Maintenance Program (PM)

  • Build, maintain, and enforce PM schedules for major equipment systems and common area/residential/commercial infrastructure.

  • Implement seasonal readiness plans

  • Reduce reactive work orders through high PM compliance.

  • Maintain asset inventory and replacement cycles.

3) Leadership of In-House Maintenance Team

  • Manage assignment of labor, service response, and workflow scheduling.

  • Train and coach staff on technical standards, customer service, safety, and documentation requirements.

  • Track performance, overtime, attendance, work quality, and response times.

  • Ensure work orders are completed accurately with proper notes and documentation.

  • Lead weekly operations meetings to review priorities and issues.

4) Vendor and Contractor Management

  • Source, bid, and manage vendors.

  • Ensure vendor compliance (licensing, COIs, W-9s) and safe work practices.

  • Monitor performance, enforce scope, and track service-level compliance.

  • Review invoices for scope accuracy and prevent unauthorized charges.

  • Maintain preferred vendor list and service contracts.

5) Work Order Management & Service Standards

  • Ensure prompt response and completion of resident and commercial service requests.

  • Define and enforce response standards (e.g., emergency within 1 hour; standard within 24 hours).

  • Track recurring issues and drive root-cause corrections.

  • Reduce escalations through proactive communication and coordination with PM and tenants.

6) Compliance, Safety & Risk Management

  • Maintain compliance with local building codes, fire/life safety requirements, OSHA standards, and insurance loss-control recommendations.

  • Coordinate and manage inspections.

  • Track violations/citations and ensure closure within established timeframes.

  • Maintain and update emergency plans and safety protocols.

  • Document incidents and coordinate remediation and insurance follow-up.

7) Budgeting, Cost Control & Purchasing

  • Manage building repairs/maintenance budgets and spending targets.

  • Forecast quarterly and annual maintenance needs and capital replacements.

  • Approve/review purchase orders, invoices, and vendor costs.

  • Reduce emergency repairs through planning and PM execution.

  • Identify savings through vendor negotiation and program improvement.

8) Reporting & Documentation

  • Provide monthly reporting (work order stats, major repairs/equipment issues, compliance updates, vendor performance, budget performance, upcoming needs).

  • Maintain documentation for audits, insurance, inspections, and compliance.



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