Job Description

Job Overview

About the Role

  • We are seeking a skilled IT professional to provide first and second-line technical support to our teams.

Key Responsibilities

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Technical Support & Troubleshooting

- First point of contact for all IT-related issues via help desk ticketing system, phone, email, or in-person.- Diagnose and resolve hardware/software issues for desktops, laptops, mobile devices, printers/scanners/telephony systems (VoIP).- Provide expert support for core real estate software: CMS systems (e.g., Salesforce), property management software, digital transaction platforms.

User & System Administration

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