Job Description

The
objective of this position is to have the right number of resources available
to manage incoming and outgoing customer phone volumes. The real -time analyst
is accountable for ensuring people are following their published schedules. This
is an entry -level position on the Workforce Management Team.



Requirements

  • Experience
    in workforce departments.
  • Intermediate
    English level.
  • Excel knowledge.
  • Proactive.
  • Team player.