Real Time Analyst (PH)

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We partner with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.

Real‑Time Analyst

The primary role of the Real Time Analyst is to manage and/or balance service levels for the company across all internal and external locations, lines of business, and products according to any contractual agreements and inter...