Real-Time Analysts – Makati

Salary TBD
19/F Robinsons Summit Center, Ayala Ave., Makati, PH

QUALIFICATIONS

• At least an undergraduate degree or equivalent work experience
• With at least 1 year of work experience as a Real-Time Analyst in a BPO setting
• Solid knowledge in Workforce management fundamentals
  • With experience developing dashboards, visualizations, and understandable reports
  • Deep understanding of applicable performance metrics and data
• Excellent technical proficiency and experience:
  • Highly proficient in MS Excel, MS Word, MS PowerPoint, and Google Sheets
  • Must have intermediate to advance Access and Excel dashboarding experience
• Good analytical skills with experience collecting, organizing, analyzing, and disseminating data
• Excellent communication, collaboration, time/project management, problem solving,
  organizational, and analytical skills
• Wi...