Job Description

Position:

Position: Real Time Field Support Engineer

Job Summary:

As an Real Time Field Support engineer, you

  • continuously monitor the performance and health of hardware and software systems.
  • Perform regular system maintenance, upgrades, patching, and troubleshooting to prevent downtime and ensure optimal operation.
  • Implement and enforce IT security protocols, including firewalls, intrusion detection/prevention systems, anti-virus solutions, and access controls.
  • Conduct vulnerability assessments and resolve security incidents.
  • Configure, monitor, and maintain enterprise network infrastructures including LAN, WAN, Wi-Fi, VPN, and internet connectivity.
  • Optimize network performance and manage network hardware such as routers, switches, and load balancers.
  • Establish processes for secure data storage, backup, and recovery.
  • Ensure data int...

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