Job Description

SMDigital is seeking an experienced Quality Assurance Analyst to monitor and evaluate the quality of customer interactions. This role includes providing real-time feedback to team leaders, maintaining QA score dashboards, and ensuring high customer service standards. The ideal candidate should have a strong background in quality assurance, communication skills, and the ability to thrive in a dynamic environment.
#J-18808-Ljbffr

Apply for this Position

Ready to join SMDigital? Click the button below to submit your application.

Submit Application