Job Description

A human resources consultancy is seeking a Workforce Management & Reporting Analyst to optimize workforce performance and ensure SLAs are met. The role involves monitoring key metrics, generating reports, and collaborating with support teams in a BPO environment. Candidates should have strong analytical skills, at least 1 year of experience in a reporting role, and exposure to Verint for Scheduler positions. This position offers an onsite work setup in Metro Manila, Philippines, with a salary range of ₱22,000 – ₱45,000 depending on experience.
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