Job Description

A growing call center solutions provider in Barcelona seeks a Real-Time Analyst to enhance call center operations. The role involves monitoring real-time performance, adjusting schedules, and reporting on key metrics. The ideal candidate has at least 2 years of call center experience, including workforce management. Proficiency in English (C1) and technical skills in Google Suite and MS Office are required. Join a dynamic team and enjoy benefits like private health insurance and wellness perks.
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