Job Description

Responsibilities :

Analyzes and reviews claims for accuracy, completeness and eligibility. Ensures timelypayment of rebates based on established Service Level Agreement. Prepares and maintains

reports for account monitoring purposes. Partner management on issue resolutions. Helps

identify and resolves pain points to continuously improve customer experience.

REBATE CLAIMS PROCESSING

● Validates correctness of the rebate claim against the contract, revenue, sell-in and sell-out reports from Microsoft D365 (Dealdesk), Business Intelligence, Channel Data Management, etc.

● Communicates and negotiates with offshore counterparts, sales team, country finance and geo pricing team on concerns relating to the customer’s programs or agreement, or to the customers for any additional requirements

● Audits supporting documents to establish legitimacy of the claim

● Resolving system detected errors in the claim with complete documentation and/...

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