Job Description

The NICI Newquay- Opening 2026

About The NICI

Following the huge success of The NICI Bournemouth, we’re bringing our signature laid-back luxury energy to the Cornish coast. Opening in 2026, The NICI Newquay will redefine seaside hospitality with bold dining, vibrant bars, and unforgettable coastal experiences.

This is more than a hotel, it’s a destination.

The Role

The Reception Manager will lead the Front Office team and set the tone for every guest journey. As a key brand ambassador, you’ll ensure arrivals, departures, and guest interactions are seamless, warm, and memorable.


Key Responsibilities

• Manage day-to-day Front Office operations

• Lead recruitment, training, and development of the reception team

• Deliver exceptional guest service and brand standards

• Oversee guest feedback, complaints, and service reco...

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