Reception Phone Operator

ACO, Inc. Key Phone Operator Position Description

Reception Phone Operator POSITION SUMMARY:

 Reception / Phone Operator will be located at the front desk reception area and will be responsible for answering and processing incoming calls with the highest level of customer service, greeting and appropriately directing visitors, supporting Operations/Customer Service with administrative tasks, projects, and employee engagement, as well as assisting with company meetings. This position is detail-oriented and requires someone who is personable, dependable, and responsible, with excellent organizational, verbal, and written communication skills. 

Reception Phone Operator  ESSENTIAL DUTIES AND FUNCTIONS:

Answer a multiple phone line system while directing callers to the appropriate associate in the correct department or their voice mailbox if they are unavailable.