Job Description
**About Us**
Social Justice Collaborative (SJC) is a nonprofit organization committed to providing high-quality legal services and advocacy to immigrant communities. Our work centers on defending the rights of vulnerable populations while fostering a supportive and inclusive team environment.
We are currently seeking a **Reception Supervisor** to lead our dynamic front desk and remote reception team. This role is critical to ensuring smooth, professional, and efficient client-facing interactions and internal communication.
**Position Summary**
**Key Responsibilities**
- Design, test, reassess, and implement reception workflows and resources.
- Supervise and support reception staff in their daily tasks, both remotely and in-office.
- Ensure proper scheduling and documentation for consultations between potential clients and the intake team.
- Conduct regular performance audits, review call logs, and provide timely feedback.
- Hold monthly and bi-weekly meetings...
Social Justice Collaborative (SJC) is a nonprofit organization committed to providing high-quality legal services and advocacy to immigrant communities. Our work centers on defending the rights of vulnerable populations while fostering a supportive and inclusive team environment.
We are currently seeking a **Reception Supervisor** to lead our dynamic front desk and remote reception team. This role is critical to ensuring smooth, professional, and efficient client-facing interactions and internal communication.
**Position Summary**
**Key Responsibilities**
- Design, test, reassess, and implement reception workflows and resources.
- Supervise and support reception staff in their daily tasks, both remotely and in-office.
- Ensure proper scheduling and documentation for consultations between potential clients and the intake team.
- Conduct regular performance audits, review call logs, and provide timely feedback.
- Hold monthly and bi-weekly meetings...
Apply for this Position
Ready to join Social Justice Collaborative? Click the button below to submit your application.
Submit Application