Receptionist

Job Description:

We are hiring a Front Desk Associate for a luxury 3-star Hotel. The candidate will be responsible for managing front office operations, handling guest check-ins and check-outs, providing excellent customer service, and ensuring a smooth and pleasant guest experience throughout their stay.

Key Responsibilities:

• Handle guest check-in and check-out procedures efficiently
• Welcome guests and assist with inquiries, requests, and reservations
• Maintain front desk records and update guest information accurately
• Coordinate with housekeeping and other departments for guest requirements
• Handle guest complaints professionally and ensure timely resolution

Requirements:

• Minimum 1 year of experience as a Front Desk Associate in a hotel or resort
• Knowledge of hotel front office procedures and reservation systems
• Good communica...