Receptionist

Job Description: Beacon CARE Fertility are looking for a dedicated Receptionist to be the first point of contact for patients visiting our clinic. The ideal candidate will have excellent communication skills, a warm demeanour, and a strong commitment to providing exceptional customer service. This is a key role in ensuring the smooth and efficient running of the clinic on a daily basis. Key Responsibilities: Greet patients and visitors warmly and professionally. Manage incoming calls and direct inquiries to the appropriate department. Schedule appointments and maintain the clinics calendar. Assist with patient check-ins, verify details, and update records. Process patient payments and insurance information. Keep the reception area clean and organized. Coordinate with medical and administrative staff to ensure smooth operations. Manage mail and email communications. Maintain confidentiality and professionalism in all patient interactions. Requirements: Previous receptionist or customer-...