Job Description

Responsibilities:

  • Greet and welcome guests as they arrive at the office.
  • Answer, screen, and forward incoming phone calls.
  • Manage the reception area to ensure cleanliness and order.
  • Respond to and manage email inquiries.
  • Coordinate with internal departments to relay messages or forward requests.
  • Schedule appointments, meetings, and maintain calendars.
  • Assist with administrative tasks such as filing, data entry, and document management.
  • Handle and sort incoming and outgoing mail.
  • Provide general information to visitors about the company, services, and policies.
  • Ensure a positive and welcoming atmosphere at the reception area.

    • Qualifications & Skills:

  • Minimum of 6 months experience as a receptionist or in a customer service role.
  • High school diploma or equivalent; additional certifications are a plus.
  • Strong verbal and written communication skills.
  • Proficient with office equipment (telephone systems, photocopiers, etc.).
  • Familiar with Microsoft Office Suite (Word, Excel, Outlook).
  • Excellent organizational skills and multitasking ability.
  • Strong interpersonal skills with a customer-focused attitude.
  • Ability to handle sensitive information with discretion.

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