Receptionist

Job Title: Receptionist Department : Business Office Reports to: Business Manager/Office Manager FLSA Status: Non-Exempt Direct Reports: None Position Description: This position operates a multi-line phone system, screens, intercepts and routes incoming calls and takes thorough messages, and provides basic information to callers in a courteous and professional manner, and helps managers as requested. Duties & Responsibilities: The primary duties consist of but are not limited to the following. Operates a multi-line phone system and screens incoming calls as requested by managers. Answers all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly, or operating the dealership paging system to call individuals to the phone. Minimizes the time callers are on hold and checks back with them frequently to ensure they wish to continue holding. Takes detailed messages when call cannot be completed including caller's name, telep...