Job Description

Job Title: Receptionist – Clinic

Location:

Kolkata

Employment Type:

Full-time 

Experience:

0–3 years (Freshers with good communication skills can apply)

Job Summary:

We are looking for a friendly, well-organized, and professional Receptionist to manage the front desk of our clinic. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to handle patients with care and professionalism.

Key Responsibilities:

  • Greet patients warmly and assist them with appointments and inquiries

  • Manage appointment scheduling, confirmations, and follow-ups

  • Handle incoming and outgoing calls professionally

  • Maintain patient records and update clinic management systems

  • Coordinate with dentists and clinic staff for smooth daily operations

  • Manage billing support, receipts, and basic documentation

  • Ensure the reception area is clean, organized, and welcoming

  • Handle patient queries, feedback, and concerns politely


  • Requirements

    Required Skills & Qualifications:

  • Excellent verbal and written communication skills

  • Pleasant personality with a patient-friendly approach

  • Basic computer knowledge (MS Word, Excel, clinic software)

  • Ability to multitask and stay organized

  • Professional appearance and positive attitude

  • Knowledge of dental/medical terminology is an added advantage.

  • Education:

  • Minimum: Graduate

  • Preferred Candidate Profile:

  • Experience in dental or healthcare clinics is a plus

  • Strong customer service and interpersonal skills

  • Calm and polite while handling patients and calls

  • Salary:

    As per industry standards / Based on experience


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