Job Description

Every great experience begins with a genuine welcome. As a Receptionist at JNcQUOI Club House, you are the face of our hospitality, the voice of our brand, and the first connection our members make. With warmth, precision, and attention to detail, you transform check-ins into memorable moments and ensure every guest feels instantly at home.
Key Responsibilities
Provide a warm, professional, and personalized welcome and farewell to all guests
Handle check-in, check-out, reservations, and room allocations with precision and efficiency
Respond promptly and professionally to guest requests, inquiries, and concerns
Assist in supervising and mentoring junior front desk team members
Coordinate closely with Housekeeping, Concierge, and other departments to ensure room readiness and smooth service flow
Manage VIP arrivals and special guest requirements
Ensure accurate handling of billing, payments, and cash procedures
Maintain compliance with hotel policies, brand sta...

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