Job Description

Duties and Responsibilities



-Answer incoming phone calls, direct enquiries to the appropriate person, and take accurate messages

-Manage and monitor email inboxes

-Handle diary and calendar management

-Update and maintain company directories and records

-Maintain organized electronic filing systems

-Process incoming and outgoing post

-Issue client invoices and receipts

-Ensure the reception area and meeting rooms are tidy and presentable

-Provide general administrative support to other staff as required



Main Job Tasks



-Answer, screen, and direct telephone calls

-Take and relay messages promptly and accurately

-Schedule meetings and send confirmations

-Receive, scan, save, and distribute post

-Open and maintain new client files

-Manage AML (Anti-Money Laundering) requirements on client files

-Perform data entry on the case management system

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