Job Description

Receptionist

Champneys Mottram Hall

Role Objective


To be the first port of call for all questions and queries relating to a guest stay, spa day, club membership or any other general enquiry. Always Demonstrating a can-do attitude, you will be a source of information for all guests and colleagues. Your knowledge of the day’s activities, guest numbers and availability will ensure that you support the wider teams with maximisation and utilisation.


This role is far reaching and supports other functions such as the Spa, Wellbeing & Fitness, Main Reception, and all managers in terms of guest data and information that you possess.


We only have one opportunity to create a first impression, make sure it counts.


Some Responsibilities include

  • Greeting guests with a warm welcome and ensuring the courteous and efficient process of checking-in, completing the correct registration procedure ...

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