Job Description

We are hiring a Patient Communications Associate in Olathe, KS, for a modern, busy optometric practice. Candidates will have the opportunity to make a significant impact on patients' lives in a supportive and innovative healthcare environment. Training will be provided for the best candidates. Apply today to begin your journey in the eye care community!

Key Responsibilities (training provided):

  • Answer incoming phone calls with a friendly and professional demeanor, addressing patient inquiries and directing calls as needed.
  • Schedule and manage patient appointments efficiently, ensuring optimal use of the optometric team's time.
  • Verify insurance information and benefits, assisting patients in understanding their coverage options.
  • Respond to patient questions about services, products, and procedures, respectfully providing accurate information.
  • Maintain accurate and detailed patient records and documentation.
  • Collaborate...

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