Receptionist

Your Role in the Story

As a Receptionist at LUURA, you are the first and lasting impression of our property, ensuring every guest feels welcomed, valued, and cared for from the moment they arrive. You play a central role in creating seamless and memorable guest experiences, acting as the hub between guests and our teams. Your professionalism, attentiveness, and enthusiasm help uphold the standards while delivering service that exceeds expectations.

Key Responsibilities

• Welcome guests warmly and provide a smooth, efficient check-in and check-out experience.
• Serve as the primary point of contact for guest inquiries, requests, and concerns, resolving issues promptly and professionally.
• Maintain detailed knowledge of hotel facilities, services, dining concepts, and local attractions to offer accurate recommendations and guidance across the property offerings and services.
• Accurately...