Job Description

Position Title: Care Coordinator

The Receptionist/ Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.

The Receptionist is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, Coordinating Referrals, as well as invoicing and payments.

Employment Type: Part-time

Primary Responsibilities 

  • Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
  • Coordinate Referrals for WorkSafe, LTD and ICBC clients
  • Coordinate a detailed and accurate intake of...

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