Receptionist Supervisor

At JNcQUOI Club House, the reception is more than a desk — it is the heart of the guest experience. As a Receptionist Supervisor, you lead by example, inspiring your team to deliver seamless, personalized service with elegance and confidence. You shape moments, elevate standards, and ensure every arrival reflects the sophistication and soul of JNcQUOI.
Key Responsibilities
Supervise and coordinate daily front desk operations, ensuring smooth and efficient service;
Lead, train, and support the reception team to maintain high service standards;
Ensure a warm, professional, and personalized welcome and farewell to all guests;
Oversee check-in and check-out procedures, ensuring accuracy and efficiency;
Handle guest requests, special requirements, and complaints with discretion and professionalism;
Coordinate closely with Housekeeping, Concierge, and other departments to ensure room readiness and service flow;
Monitor reservations, room allocation, upgrades, and VIP ...