Job Description

Responsibilities:

Greet and assist patients and visitors in a professional and friendly manner


Handle patient registrations, appointments, and inquiries


Answer and route phone calls efficiently


Maintain and update patient records and files


Coordinate with doctors, nurses, and hospital departments


Manage billing counters, receipts, and basic cash handling (if required)


Ensure the reception area is clean and presentable


Follow hospital policies, confidentiality, and safety standards


Required Skills & Qualifications:


Any graduate / diploma


Previous experience as a receptionist or front office executive (hospital experience preferred)


Good communication skills in English and local language


Basic computer knowledge (MS Office, hospital management systems)


Pleasant personality with a patient-focused attitude

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