Reconciliation and Settlement Analyst

Job Purpose The ideal role holder will be responsible for resolving all issues arising from electronic transactions and performing automated back-office processing such as dispute processing, settlement, reconciliation, funding and reporting, engage aggregators and business partners on improved service delivery.

Responsibilities Develop and execute processes, standards, guidelines, and service-level agreements for partnering organizations.

Reconcile and confirm settlement for disbursement and collections Daily funding and monitoring of balances and liquidity management Conduct bank reconciliation and follow up with partners for all reconciliation issues   Attend to customer and merchant complaints and ensure prompt resolution.

Liaise and follow up with banks and aggregators on settlement discrepancies.

Liaising with partner companies on Settlement issues Reconciliation of transactions routed through various payment platforms including mob...